Charlotte Simon, Nature Policy Officer FACE

“In the framework of the OPERAs-project on ecosystem services, I took part in three User Board Meetings, organised and facilitated by Prospex.

The User Board gathers people form a variety of backgrounds and perspectives, who all share an interest in the operationalisation of ecosystem services.

The Prospex-team was very skilled in ensuring the active participation of all attendees, whilst summarizing the information in a balanced and coherent manner. This helped us all to strike the right balance, throughout the discussions, between technical requirements and the needs proper to the User Board.

The Prospex-facilitators showed determination and commitment to making all voices heard. In a very friendly atmosphere, they won all participants’ confidence, allowing them to share their ideas, reluctances and suggestions in all honesty.

This way, Prospex managed to maximise the inputs from all stakeholders in the User Board, leading to efficient and relevant progress on the OPERAs objectives.

In my view, Prospex is an essential partner for ensuring an ample participation of stakeholders, while also supporting the logistical organisation. They have become masters in the art of combining thorough and serious work, with a positive and humorous attitude.”

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